← Find Me in Spain

Terms & Conditions

1. Service scope

Find Me in Spain provides practical guidance, research, organisation, coordination and concierge assistance within the purchased scope and as far as permitted by law.

2. Tier 1 — START

€49 one-time. Initial guidance, personalised roadmap/checklist, relevant resources and a step-by-step manual. No ongoing case management or unlimited communication is included.

3. Tier 2 — SUPPORT

Ongoing but limited support. Includes the Tier 1 foundation plus practical assistance, email, WhatsApp and telephone support, normally 1–2 calls per week within the package limits, and follow-up on agreed tasks. Price, duration and exact limits are presented before purchase.

4. Tier 3 — CONCIERGE

Ongoing, highest-involvement support including comprehensive practical relocation/settlement support, research, property and professional coordination and everyday concierge assistance. Phone, email and WhatsApp access is unlimited during business hours within reasonable use and the agreed scope. Price, billing and cancellation terms are presented before purchase.

5. Business & Entrepreneur

Tailored research, location and market support, supplier/commercial-property research, professional coordination, business relocation/expansion and employee support as agreed.

6. Client responsibilities

7. Professionals and third parties

Independent lawyers, gestores, accountants, estate agents, contractors and other specialists remain responsible for their own work and fees. No external fee-bearing service is arranged without the client's knowledge and approval.

8. No guaranteed outcomes

No guarantee is given for government approvals, residency, citizenship, NIE/TIE, employment, housing, banking, property availability or third-party performance.

9. Government processing

Fixed-fee work pays for Find Me in Spain's defined work, not for the time a government body takes to process an application. Ongoing services are billed only according to their agreed terms.

10. Cancellation

Withdrawal and cancellation are subject to the applicable contract and mandatory consumer law. See the Withdrawal & Cancellation Policy.

11. Complaints

Contact info@findmeinspain.com. Statutory consumer rights remain unaffected.

12. Law

Spanish law applies, subject to mandatory consumer protections.